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NVR/DVR Password Recovery Instructions

To make it easier to serve our customers, we upgraded the NVR/DVR method of retrieving passwords. When you forget your password, you can self-help retrieve your login password using the APP.

1. Click the forgotten password button in the login window.

2. Pop-up the password recovery page.

3. Open the APP into my — local configuration— retrieve the device password— scan the device 2D code — generate temporary password.

Note:The APP requires a login account.

4. Enter the temporary password on the APP into the device, not case sensitive, click the OK button after the input is complete.

5. Click OK to set a new account password, in the new page can enter a new user password.

Note:App for , APP and NVR/DVR required for the new version.

If it’s an older version of NVR, prompt your administrator.

Please click on the original text: Use the online password resolution function, after decrypting need to go to the user management page on the NVR/DVR to edit the password of the user admin user.

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